Skip to main content

Error codes

Generated from the specifications. A code is on this page because a specification records it.

Coverage eligibility, Reference Payer

Reference payer codes, PAYR-1001 to PAYR-1520. Sent by the PMJAY reference implementation; they arrive inside the sealed response.

Unclassified

CodeMessage
PAYR-1101Invalid purpose received as (%s) for beneficiary id (%s) from hospital id (%s). Hence no result will be returned. Please try again with a valid purpose.
PAYR-1102Invalid search parameter requested. Please try again with a valid id.
PAYR-1103Invalid careplan id received. Please try again with valid careplan id.
PAYR-1104Multiple records found for the beneficiary. Hence request will not be processed further.
PAYR-1105Hospital configuration not found. Please contact support team.
PAYR-1106No details found for the requested procedures in the system.
PAYR-1107No billable item received. Please try again with valid item data.
PAYR-1108No details found for the requested stratification in the system.
PAYR-1109No details found for the requested investigations in the system.
PAYR-1110No details found for the requested implants in the system.
PAYR-1111Rule failure.
PAYR-1112Invalid payer id received. Please try again ith valid payer details
PAYR-1113Invalid item code received as %s. Please try again with valid data
PAYR-1114Invalid speciality code received as %s for item %s. Please try again with valid data. Speciality code is available as the code of the category for specific cost of plan in isurance plan
PAYR-1115Invalid procedure quantity received as %s for item %s. Please try again with valid data. Item quantity should be greater than 1
PAYR-1116Hospital is not authorized to raise any case under policy %s. Hence request will not be processed further. Please connect with the support team to get the required authorization
PAYR-1117No policy details found for %s. Hence request will not be processed further
PAYR-1118No details found for requested items. Hence request will not be processed further
PAYR-1119No payer details received for payer id %s from HCX. Please try again with valid payer details.
PAYR-1120Duplicate reference id found as %s. Please try again with valid reference details.
PAYR-1121No policy details found for %s for beneficiary %s. Hence request will not be processed further.
PAYR-1122No policy details found for beneficiary %s. Hence request will not be processed further.
PAYR-1123Beneficiary is not a covered member for requested payer. Please enroll beneficiary for applicable policy of requested payer and try again.

Pre-authorisation, Reference Payer

Reference payer codes, PAYR-1001 to PAYR-1520. Sent by the PMJAY reference implementation; they arrive inside the sealed response.

The SHA HP sandbox sent this code as "Only one conservative procedure can be booked for a case", on an enhancement that added a second Conservative package.

CodeMessage
PAYR-1245Rule failure.

Unclassified

CodeMessage
PAYR-1201Invalid claimed amount received for case number %s. Please try again with a valid claim amount. Claimed amount should be greater than INR 0 and less than equals to balance wallet amount of the beneficiary.
PAYR-1202Invalid speciality code received as %s for item %s for case number %s. Please try again with valid data. Speciality code is available as the code of the category for specific cost of plan in isurance plan.
PAYR-1203Invalid speciality description received as %s for procedure %s for case number %s. Please try again with valid data. Speciality description is available as the display of the category for specific cost of plan in isurance plan.
PAYR-1204Invalid procedure code received as %s for case number %s. Please try again with valid data. Procedure code is available as the code of the type for benefit component, of specific cost, of plan in isurance plan.
PAYR-1205Invalid procedure description received as %s for procedure %s for case number %s. Please try again with valid data. Procedure description is available as the display of the type for benefit component, of specific cost, of plan in isurance plan.
PAYR-1206Invalid procedure type received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1207Invalid procedure factor received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1208Invalid procedure quantity received as %s for item %s for case number %s. Please try again with valid data. Item quantity should be greater than 1.
PAYR-1209Invalid net amount received as INR %s for item %s for case number %s. Please try again with valid data. Item net amount should be greater than INR 0.
PAYR-1210Invalid procedure status received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1211Requested beneficary details and careplan details does not match any criteria for processing the case at this hospital. Please try again with valid data.
PAYR-1212No previous preauthorization approved record found for the enhancement request for case number %s. Hence request will not be processed further. Please initiate a new preauthorization.
PAYR-1213Existing case in progress found for case number %s. Hence enhancement request will not be accepted. Please try after the adjudication is completed for the current case.
PAYR-1214No previous preauthorization approved record found for the resubmission request for case number %s. Hence request will not be processed further. Please initiate a new preauthorization.
PAYR-1215Existing case in progress found for case number %s. Hence resubmission request will not be accepted. Please try after the adjudication is completed for the current case.
PAYR-1216Existing case in progress found for case number %s. Hence new preauthorization request will not be accepted.
PAYR-1217Previous preauthorization approved record found for the new preauthorization request for case number %s. Hence request will not be processed further. Please initiate enhancement/resubmission.
PAYR-1218No queried preauthorization record found for the query update request for case number %s. Hence request will not be processed further.
PAYR-1219Case number %s is not queried. Hence query updation request will not be processed further.
PAYR-1220Invalid investigation description received as %s for investigation code %s for case number %s. Please try again with valid data.
PAYR-1221Invalid investigation code received as %s for case number %s. Please try again with valid data.
PAYR-1222Invalid investigation status received as %s for investigation %s for case number %s. Please try again with valid data.
PAYR-1223Invalid investigation attachment received for investigation %s for case number %s. Please try again with valid data.
PAYR-1224Invalid implant description received as %s for implant code %s for case number %s. Please try again with valid data.
PAYR-1225Invalid implant code received as %s for case number %s. Please try again with valid data.
PAYR-1226Invalid implant status received as %s for investigation %s for case number %s. Please try again with valid data.
PAYR-1227Invalid implant attachment received for investigation %s for case number %s. Please try again with valid data.
PAYR-1228Invalid implant quantity received as %s for implant %s for case number %s. Please try again with valid data.
PAYR-1229Invalid implant net amount received as INR %s for implant %s for case number %s. Please try again with valid data.
PAYR-1230Invalid implant unit price received as INR %s for implant %s for case number %s. Please try again with valid data.
PAYR-1231Claim has already been raised for case number %s. Hence preauthorization request will not be accepted.
PAYR-1232No investigation found for case number %s. Investigation details are mandatory for private hospitals.
PAYR-1233Patient liability is not aplicable for the hospital and beneficiary do not have enough wallet balance with deficit amount INR %s for the requested preauthorization for case number %s.
PAYR-1234No preauthorization record found for case number %s. Hence the request will not be processed.
PAYR-1235Insufficient wallet balance. Hence the request will not be processed.
PAYR-1236Invalid claim type (in-patient/out-patient) received. Hence the request will not be processed.
PAYR-1237Beneficiary is having an active preauthorization request at %s. Hence the request will not be processed. Kindly inform %s to cancel the active preauthorization request or raise a claim to proceed with current preauthorization.
PAYR-1238Beneficiary is having an active preauthorization request at this hospital with reference number %s. Hence the request will not be processed. Kindly cancel the active preauthorization request or raise a claim to proceed with current preauthorization.
PAYR-1239Hospital configuration not found. Please contact support team.
PAYR-1240No details found for the requested procedures in the system.
PAYR-1241Invalid registration date received for case number %s. Hence the request will not be processed.
PAYR-1242Invalid registration date format received for case number %s. Hence the request will not be processed.
PAYR-1243Invalid admission date received for case number %s. Hence the request will not be processed.
PAYR-1244Invalid admission date format received for case number %s. Hence the request will not be processed.
PAYR-1246Invalid payer id received as %s. Please try again with valid payer id.
PAYR-1247Payer details for payer id %s is not received from HCX for the request. Hence the request will not be processed.
PAYR-1248Invalid item code received as %s for item sequence %s case number %s. Please try again with valid data.
PAYR-1249Invalid item sequence received as %s for case number %s. Please try again with valid data.
PAYR-1250Requested policy %s is not listed. Please try again with valid policy code.
PAYR-1251No billable treatment plan received for case number %s. Please try again with valid treatment plan data.
PAYR-1252Case number %s is not in active preauthorization state with the current status of the case with the payer system is %s. Hence the preauthorization can not be cancelled. Only the cases with current status as preauthorization submitted or preauthorization approved can be cancelled.
PAYR-1253Case number %s is already cancelled. Hence the preauthorization can not be cancelled again. Only the cases with current status as preauthorization submitted or preauthorization approved can be cancelled.
PAYR-1254Response for STG Questionnaire id %s is mandatory for procedure code %s. Hence the preauthorization request will not be processed as the questionnaire response is not received for procedure code.
PAYR-1255Case number %s is already cancelled. Hence no preauthorization request will be accepted for this case number. New preauthorization request needs to be raised with new case/reference number to proceed further.
PAYR-1256Response for Authentication Consent Questionnaire is missing for case number %s. This must be sent if the biometric authentication for patient is not available. For new preauthorization request, either biometric authentication for patient or response for Authentication Consent questionnaire must be sent. Please check/update the insurance plan for the policy for the details of the questionnaire. Please adhere to the response of the coverage eligibility for auth-requirements purpose to check the mandatory documents to be attached with the request
PAYR-1257Payment is initiated for case number %s. Hence the preauthorization can not be cancelled again. Only the cases with current status as preauthorization submitted or preauthorization approved can be cancelled
PAYR-1258Payment is accomplished/cleared for case number %s. Hence the preauthorization can not be cancelled again. Only the cases with current status as preauthorization submitted or preauthorization approved can be cancelled
PAYR-1259DOB is missing for new born for the case number (%s) with correlation id as (%s) at (%s)
PAYR-1260DOB cannot be a future date for the case number (%s) with correlation id as (%s) at (%s)
PAYR-1261Invalid new born details for the case number (%s) with correlation id as (%s) at (%s)
PAYR-1262Gender is mandatory for the new born beneficiary
PAYR-1263Documents are mandatory for the new born beneficiary
PAYR-1264Documents are mandatory for the new born beneficiary
PAYR-1265Documents are mandatory for the new born beneficiary
PAYR-1266Documents are mandatory for the new born beneficiary
PAYR-1267Beneficiary is having an active preauthorization request for new born case at this hospital with reference number %s. Hence the request will not be processed. Kindly cancel the active preauthorization request or raise a claim to proceed with current preauthorization
PAYR-1268Beneficiary is having an active preauthorization request for new born case at %s. Hence the request will not be processed. Kindly inform %s to cancel the active preauthorization request or raise a claim to proceed with current preauthorization
PAYR-1269Date of birth received for new born beneficiary exceeds 6 years before the current date. New born cases can be raised only for the beneficiary whose date of birth is within 6 years of current date
PAYR-1270Item LM100 is not applicable for preauthorization request. This item is expected/mandated only during claim submission if the patient is discharged after/during surgery under LAMA/DAMA category for PMJAY cases.
PAYR-1271No value received for link id %s for Authentication Consent Questionnaire for preauthorization request. This must be sent if the biometric authentication for patient is not available. For new preauthorization request, either biometric authentication for patient or response for Authentication Consent questionnaire must be sent. Please check/update the insurance plan for the policy for the details of the questionnaire. Please adhere to the response of the coverage eligibility for auth-requirements purpose to check the mandatory documents to be attached with the request.
PAYR-1272Invalid biometric user token received. Please try again with valid valid biometric details of the beneficiary. For any issues with biometric, please try with Authentication Consent Questionnaire, details for which has been received in response for coverage eligibliity auth-requirements.
PAYR-1273No questionnaire found for the received selection. Please validate the questionnaire url from insurance plan/coverage auth-requirements response.

Claim, Reference Payer

Reference payer codes, PAYR-1001 to PAYR-1520. Sent by the PMJAY reference implementation; they arrive inside the sealed response.

The SHA HP sandbox sent this code as "Active instance found for case number", for a second request on a case while the first was still queued. The sheet's message reads the opposite way.

CodeMessage
PAYR-1322No active case found for the given case number.

Unclassified

CodeMessage
PAYR-1301Claim has already been raised for case number %s. Hence new claim request will not be accepted.
PAYR-1302No preauthorization approved record found for case number %s. Hence new claim request will not be accepted.
PAYR-1303No active claim record found for case number %s. Hence query updation request will not be accepted.
PAYR-1304No claim queried record found for case number %s. Hence query updation request will not be accepted.
PAYR-1305Invalid usecase requested for case number %s. Please try again with valid usecase.
PAYR-1306No item found in preauthorization request for procedure %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1307Invalid quantity requested for procedure %s with item sequence %s for case number %s. Please try again with valid quantity.
PAYR-1308No item found in active claim request for procedure %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1309No item found in preauthorization request for implant %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1310Invalid quantity requested for implant %s with item sequence %s for case number %s. Please try again with valid quantity.
PAYR-1311No item found in active claim request for implant %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1312No item found in preauthorization request for investigation %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1313Invalid quantity requested for investigation %s with item sequence %s for case number %s. Please try again with valid quantity.
PAYR-1314No item found in active claim request for investigation %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1315Rejected item found for preauthorization for procedure %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1316Rejected item found for preauthorization for investigation %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1317Rejected item found for preauthorization for implant %s with item sequence %s for case number %s. Please try again with valid items.
PAYR-1318No requested treatment plan found for case number %s. Please try again with valid items.
PAYR-1319No requested investigation plan found for case number %s. Please try again with valid items.
PAYR-1320No details found for the requested investigations in the system. Hence request will not be processed.
PAYR-1321Error occurred while processing the request due to invalid workflow id as (%s)
PAYR-1323Insufficient wallet balance. Hence the request will not be processed.
PAYR-1324Invalid discharge stage received for case number %s. Hence the request will not be processed.
PAYR-1325Invalid admission date received for case number %s. Hence the request will not be processed.
PAYR-1326Invalid discharge date received for case number %s. Hence the request will not be processed.
PAYR-1327Invalid admission date format received for case number %s. Hence the request will not be processed.
PAYR-1328Invalid discharge date format received for case number %s. Hence the request will not be processed.
PAYR-1329Invalid registration date received for case number %s. Hence the request will not be processed.
PAYR-1330Invalid registration date format received for case number %s. Hence the request will not be processed.
PAYR-1331Receiver not registered in NHCX. Please try again with valid receiver details.
PAYR-1332Invalid CRC request.
PAYR-1333Invalid claim type (in-patient/out-patient) received. Hence the request will not be processed.
PAYR-1334Hospital configuration not found. Please contact support team.
PAYR-1335Invalid implant quantity received as %s for implant %s for case number %s. Please try again with valid data.
PAYR-1336Invalid implant unit price received as INR %s for implant %s for case number %s. Please try again with valid data.
PAYR-1337Invalid implant net amount received as INR %s for implant %s for case number %s. Please try again with valid data.
PAYR-1338Invalid implant attachment received for investigation %s for case number %s. Please try again with valid data.
PAYR-1339Invalid implant status received as %s for investigation %s for case number %s. Please try again with valid data.
PAYR-1340Invalid investigation status received as %s for investigation %s for case number %s. Please try again with valid data.
PAYR-1341Invalid investigation attachment received for investigation %s for case number %s. Please try again with valid data.
PAYR-1342Existing case in progress found for case number %s. Hence new reimbursement request will not be accepted.
PAYR-1343Previous reimbursement approved record found for the new reimbursement request for case number %s. Hence request will not be processed further.
PAYR-1344No details found for the requested procedures in the system.
PAYR-1345Invalid procedure status received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1346Invalid procedure description received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1347Invalid procedure type received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1348Invalid procedure factor received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1349Invalid procedure quantity received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1350Invalid procedure net amount received as INR %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1351Invalid speciality code received as %s for procedure %s for case number %s. Please try again with valid data.
PAYR-1352Requested beneficary details and careplan details does not match any criteria for processing the case at this hospital. Please try again with valid data.
PAYR-1353Invalid careplan id received. Please try again with valid careplan id.
PAYR-1354Rule failure.
PAYR-1355No details found for the requested implants in the system. Hence request will not be processed.
PAYR-1356Patient liability is not aplicable for the hospital and beneficiary do not have enough wallet balance with deficit amount INR %s for the requested preauthorization for case number %s.
PAYR-1357Admission date cannot be after the discharge date. Hence request will not be processed. Please correct the data and try again.
PAYR-1358Registration of the patient is allowed maximum upto %s days after admission. Hence request will not be processed. Please correct the data and try again.
PAYR-1359No billable treatment plan received for case number %s. Please try again with valid treatment plan data.
PAYR-1360Invalid item code received as %s for item sequence %s case number %s. Please try again with valid data.
PAYR-1361Invalid item sequence received as %s for case number %s. Please try again with valid data.
PAYR-1362No procedure with code LM100 received with 'Requested' status for case number %s. Please try again with valid data. For PMJAY claims, if case comes under LAMA/DAMA scenario with beneficiary being discharged before surgery or during surgery, procedure with code LM100 is mandatory. Only this procedure code will be accepted for LAMA/DAMA case, and all other previous preauthorization approved items will get disqualified for the claim submission
PAYR-1363Response for Authentication Consent Questionnaire is missing for case number %s. This must be sent if the biometric authentication for patient is not available during discharge. For new claim request, either biometric authentication for patient during discharge, or response for Authentication Consent questionnaire must be sent. Please check/update the insurance plan for the policy for the details of the questionnaire.
PAYR-1364No value received for link id %s for Authentication Consent Questionnaire for claim request. This must be sent if the biometric authentication for patient is not available during discharge. For new claim request, either biometric authentication for patient during discharge, or response for Authentication Consent questionnaire must be sent. Please check/update the insurance plan for the policy for the details of the questionnaire.
PAYR-1365Response for STG Questionnaire id %s is mandatory for procedure code %s. Hence the preauthorization request will not be processed as the questionnaire response is not received for procedure code.
PAYR-1366Invalid biometric user token received. Please try again with valid biometric details of the beneficiary. For any issues with biometric, please try with Authentication Consent Questionnaire for discharge, details for which has been received in insurance plan.
PAYR-1367No biometric records found for the beneficiary for %s. Please ensure correctness of biometric authentication date for the day for cyclic procedure %s.
PAYR-1368%s units of cycle information received for procedure code %s with item sequence %s. Cycle information should be sent for all the requested/processed cycles.
PAYR-1369Biometric authentication cannot be performed more than once on the same date. Multiple biometric authentication information has been provided for same date for cyclic procedure %s. Hence case will not be processed. Please check and update biometric authentication execution dates and try again.
PAYR-1370Received invalid start date as %s for supporting details with item sequence %s. Please try again with valid start date.

Insurance plan, Reference Payer

Reference payer codes, PAYR-1001 to PAYR-1520. Sent by the PMJAY reference implementation; they arrive inside the sealed response.

Unclassified

CodeMessage
PAYR-1401<policy_code> policy not allowed for the hospital. Please reach out to technical support team.
PAYR-1402Requested policy <policy_code> found not be associated with any payer for insurance plan request. Hence request will not be processed.
PAYR-1403Requested renewal <renewal_code> found not be associated with requested policy <policy_code> for insurance plan request. Hence request will not be processed.
PAYR-1404No treatment provided for policy <policy_code> under any speciality. Please reach out to technical support team.
PAYR-1405No enrolled hospital found for HFR id <hfr_id> or sender id <sender_code>. Please reach out to technical support team.
PAYR-1406Existing request with correlation id %s is in progress with the payer. Hence this request will not be accepted until the execution for previous request is complete. Please wait for 15 - 60 minutes to allow the execution of previous requests. For further assistance, please reach out to technical support team.
PAYR-1501Value type received as %s for category - ONS and code - PSP for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - ONS and code - PSP combination is used to get the surgery date. So the surgery date should be sent as timing (date or period) or as a string value, adhering to the NRCES standards, with the category - ONS and code - PSP.
PAYR-1502Value type received as %s for category - ONS and code - ADDD for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - ONS and code - ADDD combination is used to get the admission date. So the admission date should be sent as timing (date or period) or as a string value, adhering to the NRCES standards, with the category - ONS and code - ADDD.
PAYR-1503Value type received as %s for category - ONS and code - DTM for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - ONS and code - DTM combination is used to get the death date. So the death date should be sent as timing (date or period) or as a string value, adhering to the NRCES standards, with the category - ONS and code - DTM.
PAYR-1504Value type received as %s for category - NMI and code - CQD for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - NMI and code - CQD combination is used to get the overall case remarks for query response. So the case remarks for query response should be sent as a string value, adhering to the NRCES standards, with the category - NMI and code - CQD.
PAYR-1505Category received as %s and code received as %s for item with sequence %s in supporting info in claim resource, where the reference value redirects to Questionnaire Response resource in the FHIR bundle. To include a policy/case level Questionnaire Response, in supporting info list there should be an entry with category - INF and code - ODN , and the value as reference. This reference value should refer to a resource of Questionnaire Response in the FHIR bundle. To include response for any STG questionnaire, in supporting info list there should be an entry with category - STG, and the value as reference
PAYR-1506Invalid gender received for new born patient. Please try agian with valid gender data as it is mandatory for PMJAY in new born case. Please refer to the valid gender values at https://hl7.org/fhir/R4/valueset-administrative-gender.html
PAYR-1507Invalid date of birth received for new born patient. Please try agian with valid date of birth as it is mandatory for PMJAY in new born case.
PAYR-1508Invalid resource received for new born patient for url %s. Please try agian with valid Patient resource for the link reference as linked Patient resource is mandatory for PMJAY in new born case
PAYR-1509Invalid attachment received for new born patient. Please try agian with valid attachment as attachment is mandatory for PMJAY in new born case
PAYR-1510Invalid parameter code received. Please check and try again with a valid parameter code
PAYR-1511Invalid parameter value received. Please check and try again with a valid parameter value
PAYR-1512Invalid resource received for patient for url %s. Please try agian with valid Patient resource for the reference
PAYR-1513Invalid diagnosis received in DiagnosisComponent. In DiagnosisComponent, diagnosis should be sent as CodeableConcept. Please try agian with valid data
PAYR-1514Value type received as %s for category - DIS for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - DIS is used to get the discharge related information. So the discharge information should be sent as string value, with value representing discharge stage (After Surgery / Before Surgery / During Surgery), with the category - DIS and code - DTH/LAMA/DAMA/DTM
PAYR-1515Invalid name received for organization resource with url %s. Name is mandatory for organization resource. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Organization.html
PAYR-1516No event found for api-caller-id %s and correlation id %s for sender code %s. Hence error response willnot be accepted.
PAYR-1517Invalid error structure received for NHCX error. Protocol response structure is expected, but received JWEPayloadResponse.
PAYR-1518No input parameters received for task resource. Input parameters are expected for task resource, but not received. Please try again with valid data.
PAYR-1519No type found for task input parameters. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Task.html
PAYR-1520Invalid resource received for communication for url %s. Please try agian with valid Communication resource for the reference.

Other

RangeWhat it coversExamples
NHCX-1xxxThe exchange, on the envelope. The message never reached the payer.NHCX-1001, NHCX-1002
PAYR-10xxTransport and bundle structure. An element, id, sequence or type is missing. Not a value problem.PAYR-1001, PAYR-1002
PAYR-11xxCoverage eligibility. The policy, the beneficiary or the hospital configuration.PAYR-1101, PAYR-1102
PAYR-12xxPreauthorisation. Codes, amounts, dates, sequencing and scheme rules.PAYR-1201, PAYR-1202
PAYR-13xxClaim. The same, against the approved preauthorisation.PAYR-1301, PAYR-1302
PAYR-14xxInsurance plan, and the scheme's outer rules. Empanelment, policy association, plan configuration.PAYR-1401, PAYR-1402

Other, Gateway

Gateway codes, NHCX-. Sent by the exchange; they arrive synchronously on your own call, or on /v1/error.

Unclassified

CodeMessage
NHCX-401User Unauthorized
NHCX-1001Receiver system is not reachable.
NHCX-1002Sender not registered in NHCX. Please register in NHCX portal and try again.
NHCX-1003Receiver not registered in NHCX. Please try again with valid receiver details.
NHCX-1004No receiver registered in NHCX for the requested scheme. Please try again with valid receiver details for the scheme.
NHCX-1005Invalid request header. Please try again with valid headers.
NHCX-1006Duplicate request. Request with same correlation id already exist in the system.
NHCX-1007Something went wrong while processing the request. Please check the request structure and values and try again.
NHCX-1008Something went wrong while processing the request. Please try again after sometime.
NHCX-1009Something went wrong while processing the request. Please check log for more details.
NHCX-1010No Data with given Correlation id for call back request, please check status for more details
NHCX-1011Invalid Status, please check x-hcx-status value from the protected header
NHCX-1012No records found with the requested api caller id. Please try again with a valid api caller id.
NHCX-1013Invalid or blank request found.
NHCX-1014Unable to send protocol response to sender.
NHCX-1015Invalid response received from receiver.
NHCX-1016Invalid Api Action, please check the request action for this correlationId before trying again
NHCX-1017Invalid response received from receiver
NHCX-1018Invalid ABHA number received. ABHA number should be sent in the format XX-XXXX-XXXX-XXXX

Other, Standard Payer

Standard payer codes, PAYR-1001 to PAYR-1020. Sent by A payer implementing the published standard; they arrive inside the sealed response.

Unclassified

CodeMessage
PAYR-1001Error while decrypting request. Please reprocess the request encrypting with valid certificate of the payer.
PAYR-1002Error while encrypting request. Please update encryption certificate in NHCX.
PAYR-1003Error while connecting to NHCX. System will try to resend the message to NHCX after some time.
PAYR-1004Provider is not registered with the payer for requested policy.
PAYR-1005Beneficiary is not a covered member for requested policy. Please enroll beneficiary for the policy and try again.
PAYR-1006Policy does not exist. Please try with a valid policy.
PAYR-1007Requested policy is expired. Please try with a valid policy.
PAYR-1008Eligible coverage amount of the beneficiary for the requested policy is insufficient to process the request.
PAYR-1009Requested items are not valid or not covered. Please try again with valid or covered items.
PAYR-1010Preauthorization is required to process the request but was not obtained.
PAYR-1011Enhancement request can not be processed as the prior approved package/procedure does not support enhancement.
PAYR-1012Claim amount requested is more than the preauthorization approved amount.
PAYR-1013No prior approval for the requested procedures/packages obtained.
PAYR-1014Date of birth of the beneficiary can not be after date of service.
PAYR-1015Date of service cannot be after date of death.
PAYR-1016Duplicate claim submitted based on service codes and dates.
PAYR-1017Amount calculations are not correct. Please verify calculated amount.
PAYR-1018Time limit for submission expired.
PAYR-1019Requested additional information was not received or was not received within time limit
PAYR-1020Unable to process payment as no valid bank details found for the provider.

Other, Reference Payer

Reference payer codes, PAYR-1001 to PAYR-1520. Sent by the PMJAY reference implementation; they arrive inside the sealed response.

Unclassified

CodeMessage
PAYR-1001Error occurred while decrypting payload for receiver code <receiver_code> with correlation id <sender_correlation_id>.
PAYR-1002Error occurred while encrypting payload for receiver code <receiver_code> with correlation id <sender_correlation_id>.
PAYR-1003Invalid workflow requested. Hence request will not be processed further.
PAYR-1004Received FHIR bundle is malformed. Please correct the bundle and try again.
PAYR-1005Maximum time limit exceeded in receiving the request. Please try again.
PAYR-1006Invalid name in request. Hence request will not be processed further.
PAYR-1007Invalid gender in request. Hence request will not be processed further.
PAYR-1008Invalid FHIR bundle received. Hence request will not be processed further.
PAYR-1009No identifier found for patient component. Hence request will not be processed further. https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Patient.html
PAYR-1010No type found for patient component identifier. Hence request will not be processed further. https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Patient.html
PAYR-1011No identifier found for claim component. Hence request will not be processed further.
PAYR-1012No type found for claim component identifier. Hence request will not be processed further.
PAYR-1013No identifier found for organization component for provider. Hence request will not be processed further.
PAYR-1014No type found for organization component identifier for provider. Hence request will not be processed further.
PAYR-1015No identifier found for organization component for payer. Hence request will not be processed further.
PAYR-1016No type found for organization component identifier for payer. Hence request will not be processed further.
PAYR-1017No task code received. Hence request will not be processed further.
PAYR-1018No task reason code received. Hence request will not be processed further.
PAYR-1019Invalid sequence received in supporting info element. Hence request will not be processed further.
PAYR-1020Invalid category received in supporting info element for sequence %s. Hence request will not be processed further.
PAYR-1021Invalid code received in supporting info element for sequence %s. Hence request will not be processed further.
PAYR-1023Invalid procedure category received for procedure component. Hence request will not be processed further.
PAYR-1024Invalid procedure status received for procedure component. Hence request will not be processed further.
PAYR-1025Invalid procedure sequence received for procedure component. Hence request will not be processed further.
PAYR-1026No procedure component found for reference in claim component. Hence request will not be processed further.
PAYR-1027Invalid item id found for item in claim component. Hence request will not be processed further.
PAYR-1028Invalid item sequence received for item in claim component. Hence request will not be processed further.
PAYR-1029Invalid bundle id received for FHIR bundle. Hence request will not be processed further.
PAYR-1030Invalid questionnaire id received in FHIR bundle for questionnaire component. Hence request will not be processed further.
PAYR-1031Invalid url received for bundle entry in FHIR bundle. Hence request will not be processed further. Please reach out to technical team.
PAYR-1032Invalid purpose received for coverage eligibility request. Hence request will not be processed further. Please try again with valid purpose details.
PAYR-1033No items received for coverage eligibility purpose. Since items are mandatory for the requested purpose, hence request will not be processed further. Please try again with valid item details.
PAYR-1034Invalid procedure code received. Please try again with valid procedure details.
PAYR-1035Invalid policy code received. Please try again with valid policy details.
PAYR-1036Invalid attachment received in supporting info with sequence number %s. Please try again with valid attachment details as attachment value is expected. If issue is not resolved, please reach out to technical team.
PAYR-1037No identifier found for communication component. Hence request will not be processed further.
PAYR-1038No type found for communication component identifier. Hence request will not be processed further.
PAYR-1039No payload found for communication component. Hence request will not be processed further.
PAYR-1040No component found for given reference. Hence request will not be processed further.
PAYR-1041No identifier found for procedure component. Hence request will not be processed further.
PAYR-1042No type found for procedure component identifier. Hence request will not be processed further.
PAYR-1043Date received in the request does not adhere to the NRCES date datatype format. Hence request will not be processed further. Please refere to the date format in NRCES portal.
PAYR-1044Date and time received in the request does not adhere to the NRCES date datatype format. Hence request will not be processed further. Please refere to the date time format in NRCES portal.
PAYR-1045Invalid quantity received for item. Hence request will not be processed further.
PAYR-1046No value or timing details received for supporting info for sequence %s. Hence request will not be processed further. Please reach out to technical team.
PAYR-1047Invalid reference received in supporting info with sequence number %s. Please try again with valid resource as reference value.
PAYR-1048No reference resource received for supporting info with sequence number %s. Please try again with valid resource for reference value.
PAYR-1049Invalid FHIR bundle received. Hence request will not be processed further. please reach out to technical team.
PAYR-1050No type found for practitioner component identifier. Hence request will not be processed further.
PAYR-1051No section found for composition component. Hence request will not be processed further.
PAYR-1052No references found in composition section. Hence request will not be processed further.
PAYR-1053Invalid reference found in child sections of composition section. Hence request will not be processed further.
PAYR-1054No section content found for composition component. Hence request will not be processed further.
PAYR-1055Invalid subject type found for composition component. This should be of type Patient. Hence request will not be processed further. Please try again with valid subject type for the composition.
PAYR-1056Invalid contact organization found for subject in composition component. This should be of type Organization. Hence request will not be processed further. Please try again with valid data.
PAYR-1057Invalid general practioner type found for subject in composition component. This should be of type Organization/Practitioner/PractitionerRole. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Patient.html
PAYR-1058Invalid managing organization type found for subject in composition component. This should be of type Organization. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Patient.html
PAYR-1059Invalid encounter type found for composition/observation component. This should be of type Encounter. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-DiagnosticReportRecord.html
PAYR-1060No subject found for encounter in composition component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1061Invalid subject type found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1062No episode of care found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1063Invalid episode of care type found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1064No based on found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1065Invalid based on type found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1066No appointment found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1067Invalid appointment type found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1068No reason reference found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1069Invalid reason reference type found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1070No author found for composition component. Hence request will not be processed further.
PAYR-1071Invalid author type found for composition component. This should be of type Practitioner / PractitionerRole / Organization / Patient / Device / RelatedPerson. Hence request will not be processed further. Please try again with valid author type for the composition.
PAYR-1072No procedure reference received for procedure element in claim resource. Hence request will not be processed further.
PAYR-1073No based on found for observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Observation.html
PAYR-1074Invalid based on type found for observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Observation.html
PAYR-1075No part of found for observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Observation.html
PAYR-1076Invalid part of type found for observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Observation.html
PAYR-1077No subject found for observation component. Hence request will not be processed further.
PAYR-1078Invalid subject type found for observation component. This should be of type Patient. Hence request will not be processed further. Please try again with valid subject type for the observation.
PAYR-1079No care team details received. Hence request will not be processed further. Please add the care team details and try again.
PAYR-1080Invalid HPR details received for practioner resource with url %s. Hence request will not be processed further. Please try again with valid HPR id.
PAYR-1081Invalid service date received for item with sequence %s in claim resource. Hence request will not be processed further. Please try again with valid item service date.
PAYR-1082Invalid title received for composition for supporting info with sequence %s in claim resource. Hence request will not be processed further. Please try again with valid composition title.
PAYR-1083No HPR details found for the practitioner for resource %s. Hence request will not be processed further. Please send the details in the identifier for Practitioner resource with category code as HPIN.
PAYR-1084No questionnaire response resource found for url %s. Hence request will not be processed further. Please add the resources for all the references given in the FHIR bundle and try again.
PAYR-1085Invalid questionnaire response resource type found in the FHIR bundle for url %s. Hence request will not be processed further.
PAYR-1086No procedure resource found for url %s. Hence request will not be processed further. Please add the resources for all the references given in the FHIR bundle and try again.
PAYR-1087Invalid procedure resource type found in the FHIR bundle for url %s. Hence request will not be processed further. Procedure resource type is expected.
PAYR-1088Invalid composition details.
PAYR-1089No billing items found. Hence request will not be processed further. Please try again with valid billing items.
PAYR-1090No identifier found for coverage component. Hence request will not be processed further.
PAYR-1091No type found for coverage component identifier. Hence request will not be processed further.
PAYR-1092Something went wrong while processing request, kindly intiate new request
PAYR-1093No subject found for encounter in composition component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1094Invalid subject type found for encounter in composition/observation component. Hence request will not be processed further. Please refer to https://www.nrces.in/ndhm/fhir/r4/StructureDefinition-Encounter.html
PAYR-1095Invalid discharge information received for claim request. Hence request will not be processed further. Please send the discharge information in supporting info in claim resource, with category as DIS (refer - https://www.nrces.in/ndhm/fhir/r4/ValueSet-ndhm-supportinginfo-category.html), and codes in LAMA/DAMA/DTH/DTM (refer - https://www.nrces.in/ndhm/fhir/r4/ValueSet-ndhm-supportinginfo-code.html).
PAYR-1096Invalid death date received for claim request. Hence request will not be processed further. Please send the death date information in supporting info in claim resource, with category as ONS (refer - https://www.nrces.in/ndhm/fhir/r4/ValueSet-ndhm-supportinginfo-category.html), and code as DTM (refer - https://www.nrces.in/ndhm/fhir/r4/ValueSet-ndhm-supportinginfo-code.html).
PAYR-1097No payload found in the request. Please ensure that the request that is being sent, contains encrypted payload within the mandatory payload properties.
PAYR-1098Value type received as %s for category - OTH and code - EDT for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - OTH and code - EDT combination is used to get the registration date. So the registration date should be sent as timing (date or period) or as a string value, adhering to the NRCES standards, with the category - OTH and code - EDT.
PAYR-1099Value type received as %s for category - ONS and code - DSDE for item with sequence %s in supporting info in claim resource. In supporting info list, item with category - ONS and code - DSDE combination is used to get the discharge date. So the discharge date should be sent as timing (date or period) or as a string value, adhering to the NRCES standards, with the category - ONS and code - DSDE.

Other, Observed

Observed live codes, ERR-PYR-. Sent by the PMJAY reference implementation, on none of its published sheets; they arrive inside the sealed response.

On none of the seven sheets. The SHA HP sandbox sent it for a claim raised under a number of its own rather than the preauthorisation's.

CodeMessage
ERR-PYR-CLM-007No prior preauthorization or claim record found for case number

330 codes are recorded. A code you meet that is not here is one the specifications do not carry yet.