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M4 HPR and HFR errors

Seeing a symptom rather than a code? Start at Troubleshooting.

Codes​

The ranges below, with examples. The full list is in the sandbox documentation for the healthcare professional registry. Code, message and error name are as published. The action column reads the message text by a documented rule, and says Unclassified where the rule could not classify one.

CodeMessageWhat to do
HIS-400Request is invalid. Please enter the correct data.Fix request
HIS-401User is not authorized.Cannot proceed
HIS-403Forbidden.Cannot proceed
HIS-422Unable to process the current request due to wrong data.Unclassified
HIS-500An unexpected error has occurred. Please try again in some time {0}{1}.Retry
HIS-503Requested service is unavailable.Retry
HIS-504Database exception occurred while processing request.Unclassified
HIS-1001Doctor info not found for healthProfessionalId: (.*)Fix request
HIS-1002The field value should not be empty.Unclassified
HIS-1003Invalid pattern found.Fix request
HIS-1004Type mismatched. Please send the correct type.Fix request
HIS-1005Please try logging in with the correct details.Unclassified
HIS-1006Authentication is not initiated with provided method.Unclassified
HIS-1007The user is disabled.Unclassified
HIS-1008Invalid HPID/USERID.Fix request
HIS-1009Error while connecting to UIDAI service.Unclassified
HIS-1010Password must follow required format.Fix request
HIS-1011Please enter valid mobile number.Unclassified
HIS-1012Please enter valid Aadhaar number.Unclassified
HIS-1013Incorrect OTP entered.Fix request
HIS-1014Field contains only alphabets.Unclassified
HIS-1015HPID already exists.Fix request
HIS-1016HPID not available.Unclassified
HIS-1018HPID creation allowed only for specific regions.Unclassified
HIS-1019HP Facility ID not available.Unclassified
HIS-1020Facility already registered with HPID.Fix request
HIS-1021Current and new password cannot be same.Unclassified
HIS-1022Please verify captcha.Unclassified
HIS-1023Please wait before sending another OTP.Unclassified
HIS-1024Invalid state.Fix request
HIS-1025Invalid district.Fix request
HIS-1026Transaction not found.Fix request
HIS-1027Benefit not integrated.Unclassified
HIS-1028Aadhaar required for KYC.Fix request
HIS-1029HPID already linked with Aadhaar.Fix request
HIS-1030Name mismatch with Aadhaar records.Fix request
HIS-1031Password not set for HPID.Unclassified
HIS-1032Integrated program not found.Fix request
HIS-1033Authentication failed.Unclassified
HIS-1034Invalid date format.Fix request
HIS-1035Invalid Healthcare Professional ID.Fix request
HIS-1036ID type and domain not configured.Unclassified
HIS-1039Max login attempts exceeded.Unclassified
HIS-1040File size exceeds limit.Unclassified
HIS-1041Max OTP attempts reached.Unclassified
HIS-1042Invalid OIDC transition.Fix request
HIS-1043Redirect URL mismatch.Fix request
HIS-1044Access code expired.Fix request
HIS-1045Mobile update failed.Unclassified
HIS-1046Same mobile number not allowed.Fix request
HIS-1047Input must be encrypted.Unclassified
HIS-1048Unable to fetch document details.Unclassified
HIS-1054Invalid document type.Fix request
HIS-1055Invalid gender code.Fix request
HIS-1056HPID not created via driving licence.Unclassified
HIS-1057Document details not available.Unclassified
HIS-1059Invalid data provided.Fix request
HIS-1060OTP expired or invalid.Fix request
HIS-1061Invalid category ID.Fix request
HIS-1062Invalid sub category ID.Fix request
HIS-1063Invalid image uploaded.Fix request
HIS-1064Invalid image size.Fix request
HIS-1065Consent required.Cannot proceed
HIS-1066Incorrect captcha.Fix request
HIS-1067Invalid credentials.Fix request
HIS-1068Mobile verification required.Fix request
HIS-1069No HPID found for Aadhaar.Unclassified
HIS-1070Required field is empty.Fix request
HIS-1071Old password does not match.Unclassified
HIS-1072Mobile number not registered.Cannot proceed
HIS-1073New password cannot be same as old password.Unclassified
HIS-1100Invalid Bridge ID.Fix request
HIS-1101Bridge ID already registered.Fix request
HIS-1102Self transfer not allowed.Fix request
HIS-1103Facility transfer request already initiated.Fix request
HIS-1104Linked program already in use.Fix request
HIS-1105Operation not allowed.Fix request
HIS-1106Required fields missing.Fix request
HIS-1107Reassign to same manager not allowed.Fix request
HIS-1108Invalid attempt.Fix request
HIS-1109Professional type mismatch.Fix request
HIS-1110Not a Central Government facility.Unclassified
HIS-1111Not a State facility.Unclassified
HIS-1112Not a Government facility.Unclassified
HIS-1113Invalid facility ID format.Fix request
HIS-1114Invalid pin code.Fix request
HIS-1115Invalid ownership code.Fix request
HIS-1116HPR ID required.Fix request
HIS-1117Transaction ID required.Fix request
HIS-1118Invalid password format.Fix request
HIS-1119Invalid token.Fix request
HIS-1120Invalid facility ID or name.Fix request
HIS-1121Invalid facility details.Fix request
HIS-1122User not government type.Unclassified
HIS-1123Request body missing fields.Fix request
HIS-1124Bridge not linked.Unclassified
HIS-1125Invalid HIP name.Fix request
HIS-1126Invalid Bridge ID.Fix request
HIS-1127Invalid HIP ID.Fix request
HIS-1128HIP name already exists.Fix request
HIS-1129Invalid HIP name format.Fix request
HIS-1130Bridge request failed.Unclassified
HIS-1131Geolocation limit exceeded.Unclassified
HIS-1132Duplicate facility detected.Fix request
HIS-1148Not a government facility.Unclassified
HIS-1149Not a private facility.Unclassified
HIS-1150Invalid private facility.Fix request
HIS-1151Facility ministry mismatch.Fix request
HIS-1152Mobile number not found.Fix request
HIS-1153PSU mismatch.Fix request
HIS-2001Invalid Aadhaar number.Fix request
HIS-2004OTP system error.Unclassified
HIS-2022Invalid OTP.Fix request
HIS-2031Request expired.Fix request
HIS-2045Session expired.Fix request
HIS-2055Invalid gender.Fix request
HIS-2057Invalid category.Fix request
HIS-2062Invalid medical council.Fix request
HIS-2075Invalid reason of not working.Fix request
HIS-2076Invalid work status.Fix request
HIS-2081Invalid boolean value.Fix request
HIS-2082Invalid reason of not working.Fix request
HIS-2083Invalid ministry.Fix request
HIS-2084Invalid category.Fix request
HIS-2085Validation / verification failure.Unclassified
HIS-2094Work status not required.Fix request
HIS-2095Facility declaration not required.Fix request
HIS-2096Select State Govt facility.Unclassified
HIS-2097Select Central Govt facility.Unclassified
HIS-3001Resident data not available.Unclassified
HIS-3006Document mismatch.Fix request
HIS-3015Server timeout.Retry
HIS-3021HPRID already exists.Fix request
HIS-3031Invalid token.Fix request
HIS-4003Facility already exists.Fix request
HIS-4015Invalid ownership subtype.Fix request
HIS-4020Invalid longitude.Fix request
HIS-4032Invalid state code.Fix request
HIS-4044Invalid page number.Fix request
HIS-4055Invalid image format.Fix request
HIS-4061Facility status change not allowed.Fix request
HIS-5001Workflow not defined.Unclassified
HIS-5002Qualification missing.Fix request
HIS-5005Already registered.Fix request
HIS-5006Invalid practitioner DTO.Fix request
HIS-5007Invalid personal DTO.Fix request
HIS-5008Invalid academic DTO.Fix request
HIS-5009Invalid registration DTO.Fix request
HIS-5010Invalid work DTO.Fix request
HIS-5011Token expired.Fix request

Code ranges​

RangeWhat it coversExamples
HIS-400 to HIS-504The HTTP level failuresHIS-401 user is not authorized, HIS-403 forbidden, HIS-503 requested service is unavailable
HIS-1xxxValidation and facility errors, 103 of themHIS-1002 the field value should not be empty, HIS-1124 bridge not linked, HIS-1128 HIP name already exists, HIS-1132 duplicate facility detected
HIS-2xxxAadhaar, OTP and session errorsHIS-2022 invalid OTP, HIS-2031 request expired, HIS-2045 session expired
HIS-3xxxAadhaar data and HPID stateHIS-3001 resident data not available, HIS-3021 HPRID already exists, HIS-3031 invalid token
HIS-4xxxFacility record errorsHIS-4003 facility already exists, HIS-4032 invalid state code, HIS-4055 invalid image format
HIS-5xxxRegistration workflow errorsHIS-5005 already registered, HIS-5011 token expired

Every code above is recorded in the specification that owns it. The aggregated list across modules is at error codes.

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