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Gateway session errors

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Codes

Code, message and error name are as published. The action column reads the message text by a documented rule, and says Unclassified where the rule could not classify one.

CodeMessageWhat to do
ABDM-1053Problem occurred while loading overlay imageUnclassified
ABDM-1068Both Patient and Error details cannot be nullFix request
ABDM-1069Invalid Authentication typeFix request
ABDM-1073if is applicable for all HIP's is true;then HIP object must be nullUnclassified
ABDM-1076One or more invalid HIP is exist in the requestFix request
ABDM-1088Captcha verification failed, Please enter valid code.Unclassified
ABDM-1089Payment information cannot be nullFix request
ABDM-1096Duplicate Gateway Consent Manager requestCannot proceed
ABDM-1097Duplicate Gateway Consent Manager patch requestCannot proceed
ABDM-1098Duplicate Gateway Government Program requestFix request
ABDM-1123User authentication failedUnclassified
ABDM-1125ABHA number and ABHA address cannot be nullFix request
ABDM-1128T-Token ExpiredFix request
ABDM-1129Invalid T-TokenFix request
ABDM-1130Invalid X-TokenFix request
ABDM-1131X-Token ExpiredFix request
ABDM-1208Abha Profile Gateway is unavailableRetry
ABDM-1209PHR DB service unavailableRetry
ABDM-1210Login via Email Address OTP is not allowedFix request
ABDM-1212Email address not found.Fix request
ABDM-1213User not active.Unclassified
ABDM-1214Mobile/Email verification is pending.Unclassified
ABDM-1215Login via Mobile Number OTP is not allowedFix request
ABDM-1216The ABHA Address is deactivated.Cannot proceed
ABDM-1217Login is not allowedFix request
ABDM-1221Face verification has been failed, please try again.Retry
ABDM-1222Fingerprint verification has been failed, please try again.Retry
ABDM-1223IRIS verification has been failed, please try again.Retry
ABDM-1300Provided emailId doesn't match with existing emailIdUnclassified
ABDM-1301The mobile number you have entered has already been verified. Please provide an alternate mobile number.Fix request
ABDM-1302The emailId you have entered has already been verified. Please provide an alternate emailId.Fix request
ABDM-1303Your mobile number is not linked to the ABHA number. Please update your mobile number in ABHA or try using Aadhaar OTP.Unclassified
ABDM-1304Mobile number is not linked to your ABHA address. Please update your mobile number in ABHA.Unclassified
ABDM-1305Mobile number is missing for this ABHA address. Please update your mobile number.Fix request
ABDM-1308This account is deactivated. Please reactivate it from ABHA portal.Cannot proceed
ABDM-1506Invalid callback resp idFix request
ABDM-1919Invalid Refresh tokenFix request
ABDM-1920Invalid grant typeFix request
ABDM-1921Invalid client idFix request
ABDM-1922Invalid client secretFix request
ABDM-1923Invalid client id and secretFix request
ABDM-1931Service-Id= (.*?) is already existsFix request
ABDM-1932HFR request failed, rollback successful for hfr-id= (\S+)\s*Unclassified
ABDM-1933Bridge registry request is invalidFix request
ABDM-1935All the provided service IDs do not match with the client IDUnclassified
ABDM-9008No CR Mapped with Abha AddressUnclassified

Every code above is recorded in the specification that owns it. The aggregated list across modules is at error codes.

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